ABOUT THE AAAHC
SURVEY LINKS

 The scope of a survey is determined by AAAHC staff based on review of the application and supporting documentation. Questions regarding the scope of a survey should be directed to the AAAHC office before the survey. For ongoing educational purposes, the AAAHC may assign (an) additional surveyor(s) or a staff observer to a survey at no additional expense to the organization being surveyed. 

The survey fee is based in information obtained from the organization's Application for Survey and supporting documentation. Factors considered in determining price include the size, type and range of services provided by the organization. An invoice will be sent when the application is determined to be complete. Except where prohibited by law, the survey fee must be paid no later than 20 calendar days prior to the survey date or 20 calendar days from the receipt of the invoice, whichever is later. (Please refer to the AAAHC/Medicare Deemed Status Surveys of Ambulatory Surgery Centers (ASC) section on page 15 of the AAAHC Handbook for additional information regarding payment of survey fees for AAAHC/Medicare Deemed Status surveys). Failure to pay the survey fee in advance will result in cancellation of the survey.

Survey dates are determined by the Accreditation Association in cooperation with the organization being surveyed. Every attempt is made to schedule the survey at a convenient time for the requesting organization. Once a survey has been scheduled, the AAAHC sends a confirmation of the date(s) of the survey, the name(s) of the surveyors who will conduct the survey, the survey schedule, and other information about the review. Specific date and surveyor names are not provided for AAAHC/Medicare Deemed Status surveys.

A request for postponement or cancellation of a scheduled survey must be received by the AAAHC office in writing. If an organization cancels or postpones its survey 30 calendar days or more prior to the survey, the entire survey fee is refundable. If the organization cancels or postpones its survey between 15 and 29 calendar days before the survey, the AAAHC will assess a $500 Administrative fee. In addition, the organization will be responsible for all direct and indirect nonrefundable costs associated with the survey, including, but not limited to, the cost of transportation and lodging.

If the organization postpones its survey less than 15 calendar days before the survey, no refunds or credits will be given. (Please refer to the AAAHC/Medicare Deemed Status Surveys of Ambulatory Surgery Centers (ASCS) section on page 15 of the AAAHC Handbook for additional information regarding postponement or cancellation of AAAHC/Medicare Deemed Status surveys.

If an organization cancels or postpones a scheduled survey more than one time, additional fees will be assessed at the discretion of the AAAHC, and the fees must be paid prior to scheduling the next day.