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Health care costs and quality have become a national
concern. Ambulatory health care organizations’ involvement in clinical
performance measurement increases their knowledge about what they are
doing and how it is affecting their patients. Benchmarking
provides information about how participating organizations’ performance
compares with that of their peers.
Involvement in clinical performance measurement
is a signal to patients, government agencies, professional liability insurers,
and third party payors, that an ambulatory health care organization is
concerned about continually improving the care it provides to its patients.
Exemplary organizations may use study results that show their superiority
in their marketing efforts.
Previously published AAAHC Institute benchmarking
study outcomes have demonstrated the importance of clinical
performance information to consumers (patients, employers, and payors),
such as:
> providing clearer discharge instructions leading
to earlier mobility after knee arthroscopy
> pre-operative
medication to increase patient willingness to have another
colonoscopy
> following
national recommendations for safe lidocaine dosage and fat/fluid
extraction in liposuction
> employing asthma management plans to positively impact
patient experience with this condition
Studies offered by the AAAHC Institute can help
the participating organizations by:
> Improving patient health and safety;
> Increasing patient satisfaction and retention;
> Obtaining greater efficiencies of care, without
compromising effectiveness, saving; money, time, other resources;
> Meeting accreditation or other regulatory requirements;
> Fulfilling payment requirements;
> Gaining a contracting competitive edge;
> Having a marketing competitive edge;
> Decreasing liability/liability insurance;
> Building teamwork;
> Improving communication;
> Fostering a sense of accomplishment;
> Increasing skill, experience, expertise;
> Experiencing new opportunities for creativity;
> Using lessons learned in multiple applications;
and,
> Creating/enhancing the organization’s culture
of quality in serving patients.
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