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The importance of performance measurement and benchmarking

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Clinical performance measurement includes the evaluation of the process by which health care is delivered and the outcomes that patients experience. Clinical performance measurement is a crucial part of a clinical quality improvement program. In order to improve health care, one must first understand what health care is currently being delivered and how this affects patients.

Clinical performance measurement may be the study of a medical procedure, such as cataract surgery. It could be examination of the way a chronic disease, such as asthma, is managed, or whether preventive services are provided. How patients fare as a result of clinical interventions, including their satisfaction with the care they received, their functional capabilities, their health status, and the cost of the services received, is also a subject of clinical performance measurement. 

What does clinical performance measurement entail?
Three aspects of the AAAHC Institute’s studies differentiate them from most of the clinical performance measurement opportunities currently available:

- AAAHC Institute studies are designed specifically for the ambulatory care environment.

- AAAHC Institute studies are NOT burdensome. Most surveys are one page long and can be completed in 5 to 10 minutes by hand.  Only 15-25 surveys are needed for an ambulatory site to participate. You enter the case data into an on-line data collection tool.

- Reports are easy to read with graphic displays that allow readers to understand results "at-a-glance."

- The AAAHC Institute provides organizations with the opportunity to trend their performance over time through repeated examination of a variety of surgical procedures.

 

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